I had a very unpleasant experience with Specsavers (Harrogate) recently. Having booked an eye test which went well. I was then hustled down stairs by an assistant who had been sent for by the optician. At no point was I actually asked if I wanted a new pair of glasses, however I stated that I would have the same frames but again pressed into looking at other frames (even after the I-pad suggested a similar frame to those I had). The price was then calculated without any explanation of what I was actually getting. I know I should ask however I suffer from anxiety and it was a very harrowing experience. After two weeks of discomfort I return to spec savers to find I have been given the wrong type of lenses. Apparently this was due to a “typo” during the initial visit and charged £30 more than I should have. I am now waiting for the new lenses.