I have been with Specsavers for quite a few years and pay a monthly DD for contact lenses. Because of problems with my eyes I can only wear them for 5 days and not 7 days. They send out 12 weeks lenses every 3 calendar months. After doing calculations I am short of 21 days (3 weeks) of lenses per year. Asked the question and was told I can purchase extra lenses for an extra amount of £ per month so I then have a stock, surely they should be able to send out every 12 weeks and then I wouldn't run out.
5 years ago
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