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Hal
I have very little faith in Specsavers I have only had my glasses since mid September and have returned to the store 3 times as they are coming apart And the lens then moves Been verifocal lens they must sit true But as they come apart the lens then moves making it hard to see out of the lens The excuse they are using is that they are floating frames Which having visited a independent optician they said the glasses should not be coming apart like that So I have explained that to the technician in Specsavers and he replies there wrong And his right So I then explained I have visited another Specsavers branch and they have told me the same thing they should not be doing that And again the technician says there wrong too They took it to the back of the store done something and came back this time they have damaged it even more and scratched the paint off the frame There words were that’s normal to happen Sorry it’s not normal for a pair of glasses less then 2 moths old to have to be returned to store 3 times and then for them to damage them As the the ads on tv say shouldn’t go to Specsavers
5 years ago
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Specsavers has a 2.2 average rating from 1,192 reviews

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