Me and my husband went to specsavers in Cannock, Staffordshire for the first time. Never again! After both of us complained we went to the Lichfield store. I was given frames that were too small in Cannock even though they chose them, so they had to be changed. My husband was given reading glasses at Cannock but was still having problems so had to go back to be told he needed varifocals. Lichfield told him he had to be charged again, so he was charged for the reading glasses then for the varifocals. We will never use them again. I also found them rude at times. Avoid. Disgraceful service!