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Anonymous
Firstly, the staff weren't friendly, expect one. I had my eyes checked with the normal test and the OCT scan. I told the opticians about my problems with my eyes, she wasn't really listening to me just looking at her computer. she didn't answer my questions on my concerns. she told me I needed new glasses for my reading, then see looked at my OCT scan and told me I have a slight or thin line of Glaucoma which she said was ok for my age and just to see her in two years time. I let the Opticians feeling worried and upset. when I went back to pick up my glasses I asked the staff about my worries about the glaucoma, they weren't helpful what's so ever. I felt really annoyed. I told my G.P about what she told me, she asked for a note from the opticians about the scan results, when it was send to my G.P. the opitician makes out that theirs nothing really wrong with the scan and that she didn't say that I had glaucoma. why would I make up something so serious. Secondly, I have used my new glasses but it makes my eyes detorted, online it says it would take 2 days for the to adjust to your eyes. but that hasn't happened. I am reluctant to go back having had a bad experience.
4 years ago
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