Trustpilot reviews Categories My Reviews My Settings Help LOG OUT Alternate Text Jennifer Smith GB For companies profile image of Jennifer Smith Jennifer Smith United Kingdom 6 Reviews 1,753 Reads 5 Useful Review of Specsavers Jennifer Smith 6 reviews 1 star: Bad 4 days ago I had my eyes tested a few days ago at… I had my eyes tested a few days ago at Nuneaton store. Firstly they left me for an hour as they had forgot me. Everyone else was going in bar me. I had to go up to reception and ask why. The clip board with my information on was pushed right back and not sticking out like the others. The opticians never bothered to look in the slats so missed me. Anyway I went in to have my eyes tested. She kept. Saying wrong things about me despite having my information on screen. So I am assuming she had someone else's. For instant she said I had my glasses for 4 years when in fact I had them 2. She didn't test my dey eye either. In fact the whole test was so rushed I am now so worried it was wrong and the glasses I paid £333 for will be wrong. The optician just wasn't interested in me whatsoever. Then down stairs to choose some glasses. The lady I seen was awful was so rude and arrogant towards me. I could only pick 5 pairs. The sunglasses I wanted she didn't find and had to make do with some others which I don't particularly like. My other glasses were not my choice either but once again I was being rushed. She wasn't any help saying which looked nice and which didn't. And I feel the measurement for the varifocal will be wrong too as only did one eye and didn't do them for the sunglasses. So that will be wrong for sure. My sister in law who went the week before had brilliant service but I didn't for sure. That's why I went but next time will go elsewhere. I supposed to go every year to have my dey eye checked but the optician I seen must have been having a bad day as simply wasn't interested. I did email my complaint 11 days ago but I have had no response. Hence putting this review on here.