Hucknall Branch.. Went in for advice on a minor problem with my right eye .( I have to be on top form as the wife has gone blind) So had an appointment made for a check up not an eye test. By the time the appointment came round the problem had cleared up, but went anyway turned out to be nothing wrong and eyes had not changed from the last eye test 2 years ago.. Good news then!!!"no" Specsave Man recommends i have my Bi/ Focal improved a little for reading and close up work.(Remember nothing was wrong) Left £ 200 lighter.. So new lenses then .Two weeks wait (Covid Time) lenses fitted and off we go.No they were rubbish couldn't even see the Dashboard in the Car , couldn't use the Computer couldn't read the paper without squinting couldn't use my Pad or my Mobile .Went back to complain and to make another appointment for a retest the manager was really rude raised her voice and berated me in front of other customers (Needs a bit more Customer Relations Training) while i spoke quietly and asked her just to make another appointment so i could leave..This happened two years running..When i went back i didnt have a retest just asked for a refund.Told the Top SpecMan they were were rubbish and not fit for purpose want my money back and will take my business elsewhere.He didn't argue. So obv knows they sell rubbish.Just seems they want to leave you light in your pocket even though nothing is wrong with your current Prescription. Overheard an eye test while i was waiting to be seen nothing wrong with her eyes no change from last year but recommends she has Vari/Focals instead of the Bi/Focals she already has.Other wise she would have left without spending any money.Seems to be the Policy to sell you anthing they can even if nothing is wrong.