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Alicia
I spent over an hour in store then a good half and a hour choosing glasses (due to the member of staff who was ‘helping me’ constantly passing me glasses I didn’t like!) then I was asked were the glasses for reading or computer work. I explained that I had told several members of staff it was a corporate eye test. Eventually I was told my prescription hadn’t changed and that I had seen a trainee optician who was supervised (which he wasn’t!!) Next day I phoned the Store to ask the manager to contact me and have heard nothing. Awful service all round and I still have no idea if I need new glasses!
4 years ago
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Specsavers has a 2.2 average rating from 1,192 reviews

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Alice, Customer Support

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