Very good store for the availability of goods, prices and professionalism of employees. In the store I bought twice. For the first time, when everything was standard for the store, but not standard for me, the employees without delay and exhaustively answered my letter with a question about the next steps. The store does not include UK tax in the cost of goods for non-residents (since non-residents do not have to pay this tax) and I suggested that I need to do something extra to complete the order after placing it in the store (actually nothing from me not required). The order was well packaged and shipped quickly. The second time the situation was for the store and for me non-standard. There were problems in the interaction of payment systems from different countries and inaccurate information from my bank. Nevertheless, Gilly tried to follow the recommendations of my bank, but it did not help, and he gave me the opportunity to pay for the order through another system. Upon completion, the order was just as well packaged and promptly shipped. The situation was extremely unpleasant for me, including due to the fact that I was wasting Geely's time on a situation that was not his problem. Unfortunately, I could not do anything. Because the information I received from the bank was unreliable. And since I can’t guarantee that such a problem will not occur anymore, I won’t order in the store anymore, I don’t want to create senseless problems for the store, which is one of the best from my experience (I buy, almost everything outside the country, in local stores assortment = 0). Separately, it is worth mentioning that the cost of the order in both situations was not very high. I bought Novoflex components (in Russia, where I live, there are official Novoflex sellers (and therefore the official Novoflex store does not send directly to Russia), but they do not have anything available). Many thanks! Best regards, Ilya