Dreadful. Invoice said Order would be delivered in 3-4 business days. Received nothing. Emailed them a week later to follow up - received no reply. Three weeks later I received a text message from Parcel Force stating my item would be dispatched the following day. Tracking Number on the Parcelforce website said "Item not received". Sent another email to Spices of India - no response of course. Thankfully paid via PayPal so escalated - awaiting investigation. All, please report them to Trading Standards. Disgraceful customer service. In fact, it is NON-EXISTENT. Save your money, save your blood pressure, save your time. Also if you are the fortunate few who do receive the item(s), check the Expiry dates!