Order not fulfilled after eleven weeks We placed an order just short of £400 with splashbacks uk on the 23rd of June 2020. Their delivery policy is 6 weeks on the product we ordered. Even allowing for COVID it has now been eleven weeks. We were sent a form email saying they have problems with the printer getting ink and when we email asking for more detail as to when the order would be fulfilled, no reply We have asked for our money back and again no reply, but after an extended period, we received an email saying our order was now in QA and they would not give a refund. That was two or more weeks ago. Quality assuring a sheet of printed glass takes minutes not weeks. I have now come to the opinion they have no intention of fulfilling the order, possibly along with many other customers, just do the maths. I have now referred them to trading standard. Caution this is not splashback.co.uk but splashbacksuk.com who are a different company