Bought a ($150+) gift box for Mother’s Day from Spoil Me in order to get the advertised delivery time of 1-3 days. I wasn’t super strict on time, but I requested that if it was going to be more than 3days to let me know, so I could let the receiver know. Got no response. After 3 days of no delivery and no correspondence, I followed up again saying that I hadn’t received the tracking information, and received no answer. Eventually I got the generic tracking information email, but the gift then sat with the courier for several days without moving. At this point I was giving up on it ever arriving at all, I had to advise the receiver that the company wouldn’t respond to me, so I didn’t know where their expected gift was or if it would ever show up. It finally arrived a full 7 days after I ordered it. I would not have used Spoil Me if I knew it would take that long for Auckland to Auckland shipping. At no point did anyone reply to me and while the actual gift contents were enjoyed eventually, I will definitely not be using Spoil Me again. Pretty basic requests: Answer people when they ask you questions about their orders, and don’t advertise delivery times you don’t even attempt to meet/ change courier providers to a faster one. Overall I felt ripped off and not valued as a customer at all. Such an unnecessary stress and hassle.