Wouldn't let me give 0 stars as that's what I would give. Bought a spin bike in May 2020. By October the pedometer stopped working. Company take ages to respond to emails and suggested we took the bike apart to fix it ourselves. You can't get into the frame of the bike to even look to see where the pedometer is attached. They still insisted we try and fix it ourselves. I bought a cadence monitor which works fine linked to my phone so I can see what I'm achieving in my work out. Now the pedal arm is constantly falling off causing physical harm. I have to tighten the pedal arm now each time I use the spin bike as it keeps coming off. Yes you've guessed it poor communication from this rubbish company. Would never buy from them again and would 100% never recommend them. Shoddy goods with appalling customer service.