I recently had an extremely disappointing experience with sportsbet which I feel compelled to share. It all started with an issue apparently stemming from their internal system error, but rather shockingly, the company chose to shift the blame onto me, the customer.
Throughout the entire ordeal, it became painfully clear that all decision-making power lay solely with the company, rendering any evidence or explanation I provided utterly pointless. The most frustrating part was the company’s decision to permanently close my account, which felt like a blatant attempt to destroy evidence and avoid addressing the issue.
The customer service was abysmal - comparable to dealing with an automated system that lacks any understanding or empathy. The process of resolving my issue was stagnant, with no visible effort from the customer service team.
This experience has left me with no choice but to vow never to use sportsbet again. Their approach to customer service is not only unprofessional but also grossly unfair. I advise potential customers to think twice before engaging with this company, as it’s clear that they do not value their customers’ experiences or concerns.
11 months ago
sportsbet.com.au has a
3.3
average rating
from
570
reviews
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