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Suzan W
BUY AT YOUR OWN RISK because if something goes wrong with your fire pit while using it as a fire pit, Starfire Direct will not fix or replace it. But don't worry, they would be happy for you to pay them for another one! This is not a joke. That is actually what happened. I purchased a beautiful fire pit while re-doing my backyard. No one said anything about the finish on my FIRE pit not actually being able to withstand the FIRE it creates. Yes, you read that correctly. If you use the fire pit to create warmth by lighting it outside in normal elements, after just a few uses the finish on the table will burn off. And what will Starfire Direct say when you call about it: "Starfire Direct is not responsible for damage incurred from use during wind or excess heat; the full cost of repairs or exchanges for such scenarios are the financial responsibility of the owner." How do you like that - a fire pit that can't take its own heat! Boy I wish someone at Starfire Direct had told me that before I bought it!! I thought I was buying a fire pit, not a patio decoration! Don't usually write reviews but felt I needed to warn others. Do not buy from Starfire Direct. They are not honest.
3 years ago
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Starfire Direct has a 4.4 average rating from 1,620 reviews

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