Eventhough I had purchased my beautiful fire pit with hidden propane tank a while ago, I hadn’t used it much (Covid gathering restrictions). But the flame had always been very low - not the robust flame on their website. So I decided to call customer service. Ady Kings was my contact and he couldn’t have been nicer and more patient. After sending him videos, he sent out a new part. When that didn’t work, he sent out another, all free of charge. The second part did the trick! Now I have the beautiful, glowing fire pit that was intended to be.
2 years ago
Starfire Direct has a
4.4
average rating
from
1,620
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
