I purchased a fire pit a year ago for over $3700. Though attractive and substantial... it does not work. After lighting the flame it will extinguish itself after 15 minutes. I have contacted customer service multiple times and they said watch a "video", which I did. There solution is "it may not work with the regular propane tank... you need a bigger one" or you need to "rug up" two together. Unacceptable and disappointing. DON'T USE this company.
4 weeks ago
Starfire Direct has a
4.4
average rating
from
1,620
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
