So far we have not received this product that was going to ship in may . Covid is obvious but all our communication has been us to you . Sadly when things happen -and they do —the customer shouldn’t need to hunt around for the answers or wonder when why and what. [thats my personal belief] people have been wonderful when approached and polite but the fact is we have got many stories and many apologies but no-one has been forward in telling us whats happening. The shipping was explained but I had to make 2 calls to get the tracking and the answers I needed. So far this has been a frighting way to spend up for quality. My request to forward our 15% off on next order was all but ignored.sadly I will call the shipper who may be more forthright with information on when and where and how. Sorry this is so negative [im generally not this person] but I think in this case you have rightly earned this.