the worst experience ever...blaming COVID for their shortfalls lack of transparency and absolutely no communication or an update. No transparency and no executive oversight on orders .. We have been waiting on a gas fire pit for over 3 months. And every reply back either via e-mail and or verbal was “I DINT KNOW WHAT TO TELL YOU SIR” no approximation or a solid ETA .. Its like a black hole … The project we intended to finish in the summer is now dragging – Home owner absolutely livid… A disaster of a company to work with …. If there are negative starts to give I would have awarded them