I received my fire pit but not the cover that was to be included. I was not notified that this would be shipped separately. I called and they said it was on backorder until the end of September. I shouldn't have to call you! Now I have received an email that the other part of my order, which I did know was shipping separately had been shipped completing my order. No it is not! Really you need to do a better job with communication. I spent a lot of money. The least you can do is keep track of what is supposed to ship and when then let me know.
4 years ago
Starfire Direct has a
4.4
average rating
from
1,620
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
