I recently took a trip to Paris with Star Tours started from Wembley. I booked the holiday tour in March this year and got visa processing through them. To start off itself visa process is over priced, and tremendous amount of pressure and confusion. I wasn’t given complete information at first instance, forms provided was incomplete and that lead me to send them two courier and I spend extra money for it. Now visa was issued and there comes day of travel. Now the trip is from Wembley and we live in Derbyshire. But transportation was provided from Nottingham so we had to take a taxi at mid night to reach Nottingham. From Nottingham there was a big massive Mercedes Bus but the seating was so dam cramped. I am short lady with 5.3” still. Y knees were touching back rest of front seat. From Nottingham to Wembley was 2-3 hrs in bus and we finally reached Wembley in the morning. From there we started at about 5 am and I was thinking probably this bus will be comfortable as it was a long journey but I am horrified coz the bus was exactly same and to top it all me and my husband had seats away from each other!!!!!!!!!! I am sure that is the last thing any one would want on a family trip to sit away from your family. When I requested the tour guide he wasn’t interested much and then later when he saw the seats he understood the situation and requested fellow passenger to swop seats. Now we were given last seat in the coach coz that was only the option and here we could not bend out seats at all. We sat straight throughout the trip and passenger ahead of us also tilted their seats leaving us squeezed in the middle. Huh!!!!!! Horrible..... Now both me and my husband have come back more tired than a normal working day with back pain. I am sure you don’t go on holiday to get stressed or fall sick! Entire trip was hurry burry and rushed us at every place. Overall I would not recommend star tours unless something really magical is done to improve from their end!