Very worst experience.i have booked a tour on march14 for paria, Germany swiss and brussels believing that it's the top tours by paying 807 pounds.Later because of corona virus spreading like anything in france,swiss, Germany I requested and begged them to refund my money as I am not cancelling because of my personal reasons.they run behind customer money and do not care about passengers.one of the executive called me last night and said he would try to refund atleast 50perc.but next day they told me it would be not possible.i also gave them other option to keep their money with them and I would like to book star tours in the coming months.They are not even ok with this option.worst experience in my ever.they literally gave me a lot of mental pain and stress.