Hi, I have booked a tour for Germany, France and Switzerland.. It's 5 days your starting from 18th March but due to corona virus I have put a request for cancellation but star tour is charging 75% fees if I cancel now. Just don't understand people plan for vacation to get some break but due to panic situation across the world, everyone is preferring to be isolated not that world has stop here but being responsible citizen it is our job to avoid going in groups to new places. Star tour need to understand this and need to amend the policies according to current situation. Why customer to bare all loss, appreciate that star tour is there to earn money but it's global problem and we should be proactively ready for it. Is anyone agree with this?
4 years ago
Star Tours has a
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