Placed an order in January for a dress which never arrived. I realized today while looking at my bank statement that I had been charged for the dress. I called Steinmart's customer service where a young man answered the phone and I swear it sounded like there were people in the background having everyday conversations with each other like they were in someone's living room. I told the person what happened and he said they have no record of my order. I said but you deducted it from my bank account. He said, you should call your bank, it must be a banking issue. I said, so my my bank just randomly charged me $76.94 and put Steinmart as the company who received the money?? He said, it's not our issue. It's your bank's issue. From the other reviews I've read it would probably be a piece of trash anyway. Will never buy from them!! PLEASE BEWARE! The new Steinmart is not the same company that used to have stores. This organization bought their name. They are scammers!!