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Anonymous
Do not order this is a 0 review but 0 was not an option. This is not Stein Mart! I ordered two outfits for my daughters wedding on Feb. I tried to return them. No one would answer the phone or my emails. Except for Replying they could not Provide an address of where to return the outfits. They stated I had to wait on a return label but I couldn’t get one because the system had a glitch! I had to File a dispute with my bank. Which was difficult because I still had the outfits. I called this company which isn’t Stein Mart several times a day. I made calls with my bank representative. I was told I would get a refund to my debit card. Then I finally received a store credit. My bank and I called several times a day again to be told “it has been refunded to your Stein Mart account”. I don’t have a Stein Mart account after all this is was refunded in gift card, per Stein Mart, “To my account”. Please keep your money and do not order from this company! Thai customer service needs a below 0 review.
3 years ago
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Stein Mart has a 1.4 average rating from 286 reviews

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