Login
Start Free Trial Are you a business?? Click Here
Anonymous
Sorry to be a negative Nancy, but this needs to be said- y’all. Don’t shop at Stein Mart. So... ordered a shirt online, received it, with the security tag on it. Called customer service, talked to Robert, was told SURE- you can get a replacement, but we need $80 (money already paid) for said shirt, until we receive the one with the security tag on it. Talked to a “supervisor” named Thomas, who said it is their “process” unapologetically. Okay. I already paid for the shirt, I can’t use the one you sent me, but you need to charge AGAIN for another shirt until you receive the one YOUR warehouse left the sensor on? I’m so confused... WORST SERVICE EVER. And Christmas is on Monday, the shirt is a gift. Thanks, Stein Mart, Robert and Thomas- I will never shop your store- online or otherwise, ever again. And I would give you negative 5 stars if I could.
5 years ago
Read Stein Mart Reviews
Stein Mart has a 1.4 average rating from 286 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial