4-word summary: DO NOT ORDER ONLINE I purchased six quilts online (two vanilla ice Windsor Paisley Stitched twin quilts, two grey Anderson Geo Paisley twin quilts, and two grey Anderson Geo Paisley full quilts). Overall, the items were fine for the price. However, one quilt (Windsor Paisley) came with a mar that I noticed the moment I started to unpackage it. The mar was dark and the fabric looked worn in that spot. The vanilla ice color is also more of a cream than the picture. Of the two quilts packed as "full," one was actually a twin. Both of these items were probably previously returned items. Also, the Geo Paisley twin quilts have not arrived despite being expected 2 days ago. I don't think they've even been shipped because I have not been given a tracking #. I asked if I could return or exchange the damaged item. Here is the email response I received: "Please accept our apologies as we are unable to facilitate exchanges through our online store. However, you may return your item(s) in accordance with our return policy for a credit to your original form of payment. You are also welcome to make your return in any Stein Mart store. You will need to place a new order to receive the size or color you need." I will have to make a special two-hour trip to return all items (after the twin quilts arrive). Also, I tried to leave a fair review (3 of 5 stars) online but was told the page no longer existed each time I tried to submit a review. It may be a technical error, but I suspect there is a reason that the reviews for these quilts were so high...