Waste of time to order anything online. I ordered one purse and found out the next day that the order got cancelled. No explanation given as to why. I then ordered a different purse and also a tote bag. I tried to check the status of my order for several days after ordering but no details could be given so obviously it hadn't shipped. I was notified exactly ONE WEEK later that the order was cancelled! Again no explanation given. I called to find out why and was told they were out of stock. I won't be ordering from this company again. I have no confidence that anything that appears to be available online is actually in stock and no confidence in timeliness with orders. I had also followed the "contact us" line from their website after both orders asking for an updated but never heard anything back either time. Terrible customer service.
5 years ago
Stein Mart has a
1.4
average rating
from
286
reviews
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