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Charlotte Emert
Made a $119.00 purchase. Asked the clerk if there were any coupons available for my Friday puchase. Answer was no. Get home check my mail box and there is the $10 off coupon. Take my puchase back to the store on Sat. The argumentative clerk says no to giving me my $10 discount. Says they must return the merchandise to the sales floor. Can't rering it. Get a manager involved and I get my $10. But there is also a $10 coupon for Sat. She will only give me the $10 for the Sat coupon. They certainly don't know what is fair to a customer. When I specifically asked the clerk on Fri if there were coupons. She then tells me u can get them on your phone..ok why wouldn't you tell the customer this when they are asking about coupons. They are definitely not into customer service like their competitors of Kohls and Macys. Beware if u are shopping there. Not a good experience especially dealing with a clerk who has an attitude.
4 years ago
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Stein Mart has a 1.4 average rating from 286 reviews

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