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Whisky
I have to say that I'm very disappointed with Stein Mart on submitting my name to the (TRE=The Retail Equation: works with retailers to warn consumers when their return transactions violate store policies or mimic excessive return behaviors. Sometimes the transaction is stopped). On your receipt you says I have 60 days to return if I'm not satisfied with your merchandise. Nothing about multiples returns. You assumed that I was returning merchandise in trying to defraud you. You need to look at the whole picture. First it was very embarrassing to be confronted at the store with other customers hearing that I could not return my merchandise and the Store Supervisor looking at me like I'm a crook. #1: If your dressing rooms were clean and had doors that lock then I would not have to bring my clothes home to try on. #2: I don't like men to be able to sit in the dressing room area while trying on items. Yes, I did order merchandise on line because you did not have my size in store. I returned that also, because I did not like how it looked once I received it. Also, since I have 60 days to return merchandise if I find something at a lower price I will return it and rebuy it. I have an account with you and very seldom does Stein Mart have couples to use with sale items. What good is it having an account if you don't offer coupons to use when shopping like Kohl's. I have request a copy of my report. I will no longer be shopping at Stein Mart.
4 years ago
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Stein Mart has a 1.4 average rating from 286 reviews

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