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Anonymous
I love the merchandise and prices, but the customer service at the Gilbert, AZ Store on Val Vista is The Worst of any store I’ve shopped. There are a couple of excellent employees, but the rest are rude, obnoxious, and even combative. I shop there regularly and make Many purchases. I’m Never greeted, and avoid asking for help because of the attitudes of the employees, including assistant managers. With the many shopping choices available, I think Steinmart should value its customers and make shopping an enjoyable experience. Perhaps more customer service training? I will say I have gone to other SteinMart stores on occasion and had a totally different, positive experience each time. Wish my neighborhood SteinMart could be the same!
4 years ago
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Stein Mart has a 1.4 average rating from 286 reviews

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