Placed orders with Stein Mart twice this month for same day pick up in the store. Waited 4 days for the email but never received it. When arrived at the store, the manager was very upset and rude with me for not waiting for the email that pick up order is ready. Really?! In four days?! Then placed another order for same day pick up. Waiting for 5 days already, not sure when and if I will receive the email to pick up my stuff. Called customer service this morning, they assured me that someone will contact me today. Never happened...Love the store but customer service is horrible. It will be my for sure my last experience with the Stein Mart...