We ordered a number of items from Stellisons Chelmsford in early 2020. When we took delivery of the items we noticed that two were damaged, which is surprising as we would have expected items to be checked before being sent out for delivery. Our extractor fan had a large dent in it and our fridge had a number of shelves where the glass had shattered. While the issue with our extractor fan was originally resolved (only after being sent a replacement that was also damaged), we have still not been sent the replacement shelves. While I appreciate that the last year has presented difficulties given the pandemic, I find it hard to believe that it has taken over a year for us to be sent some replacement fridge shelves. I have been sent a number of holding emails up until recently, when Stellisons have simply not bothered to reply. I would urge people to look elsewhere if they don't wish to be fobbed off and ultimately ignored.