Absolutely Horrible Experience - Total Scam We paid Steve Appeal $11,000 (half of the invoice) for a couple of terrible mockups with no product delivered. The mockups were not only weeks late but also of shockingly poor quality—completely unusable. After multiple attempts to contact Mark about the issues, he ghosted us—no responses, no updates, just silence. When I finally sent a formal letter requesting a refund, they pointed to their terms and conditions with a quick "sorry" and refused to take any accountability. We only received a few bad mockups and never received the actual product. This company is a scam, 100%. They take your money, deliver subpar work, and then disappear. Avoid them at all costs.