DO NOT LOOK HERE, DO NOT BUY HERE!
Address: Unit 7, Manor Business Centre High Street South, Stewkley, Leighton Buzzard LU7 0HR
- SCAM WITH PART EX VEHICLE WHIST ON TEST DRIVE
- NO COMMUNICATION AFTER SALE
- SELLING BROKEN CARS
- DO NOT FILE PAPERWORK TO DVLA
- NO LIABILITY FOR ISSUES WITH VEHICLE
- WILL BLOCK/ IGNORE CONTACT REQUESTS
- COWBOY TRADERS
- DODGY COMPANY AND REPS
Where do I begin… Single handedly the worst car dealership, car sales and after sales care I have ever experienced and heard. Purchased a car from them back in March and after months and months, issue after issue and little to none contact from them.
Firstly, my part ex that I brought in mysteriously had a ‘severe oil leak and the head gasket needed replacing’ after test driving the new car. They then proceeded to offer me £400 less than what I asked for, even though I knew for a fact there were no issues as I had recently had the car serviced and looked over by a friend who would have made me aware of the issue.
Magically my part ex was sold a couple of days later to a new buyer, posted with no reported issues…. Magic that!
To top this off, they didn’t send off the traders slip/ ownership paperwork off in time so I was receiving parking tickets, speeding tickets and tax related issues, although they clearly stated they would send everything off and I would not have to worry.
I have been fighting the appeal process with DVLA for the past 6 months to tell them the car wasn’t mine at the time of this but this is only because Stewkley autocrat didn’t send off the relevant documents in time.
After asking them to send me the relevant documents, they ignored me entirely, even blocked my phone number at one point. Even when I was able to reach them on an alternative number, they would terminate the calls or promise a call back that never happened.
The new car I purchased had an issue with the fuel gauge sensor so they made me go to multiple garages for quotes, then tell me that they will take it to one of their mechanics, some little crackhead end shed in Luton with a 2.9 star rated company…
As I had no choice other than their mechanic, they took my car to get it fixed. Upon its return, I had to call them as I didn’t hear anything. Surprise surprise… They then tell me he couldn’t fix it sorry…. Upon collecting my car, I noticed my dash cam was missing… weird. The wire had been taken out and the dash cam was in my glovebox.
Concerned, I then reviewed my dash cam footage to see my car being driven around on the motorway, residential roads and even at out of hours times in the evening… They then pulled into a residential address and disconnected/turned off my dash cam. I questioned them… and they said yeah we took it off. No apologies, no other comments.
They do not file the relevant paperwork to full completion, nor will they take any liability when sending the traders slip off late. I have now been left with a £80 fine from DVLA for their negligence when processing important documents.
What I am saying is, please do not use this place, this business is a shambles and shouldn’t be running. The staff are useless and the after sales is non existent. DO NOT leave your part ex with them whilst you go for a test drive, unless attended by someone you know at all times. Do not use this business, AVOID AT ALL COSTS.