I bought a used dress for fairly good price. No rips, stains, and damage on the dress. What it doesn’t say is - it has an awfully pungent BO on it. I kid you not, as soon as I opened the packaging, pungent BO permeates my room. I contacted support for advice and was told “ The listing states the dress is in used condition and has not been dry cleaned, and the price reflects this.” Wow. So no I have to internet that no dry clean = extremely pungent odour? This dress is a very casual wedding dress, and can easily be washed in washing machine (which I did). And the smell still remains. Never had I bought used clothing with such strong body odour in the last decade. Honestly my biggest complaint is the support staff is saying “sorry your fault”. Implying it’s actually acceptable to sell unhygienic product on their site. Buy from stillwhite if you’d like but make note of this. Do ask if there’s BO!