Absolutely not recommended! In July this year, I accidentally ordered 8m2 of tiles instead of 8 tiles. So we used only 8 tiles, the rest I have requested to return literally within less than a week from the order. Now from this point, you can say customer service is next to non existing. I have been emailing, calling and now at this point (5 months later) we have gotten nowhere. Emails are not returned, calls (apparently only one person in the store that can deal with this who is either not at work or busy) never returned. Did manage to get them to say that they would collect the tiles twice, however same as a promise to call back - never happened. Now I know that over ordering was my mistake, but the fact that there is no one to deal with your issue and help you solve it makes me say DO NOT BUY FROM THESE GUYS, THERE ARE PLENTY OF SUPPLIERS OUT THERE THAT ARE ACTUALLY INTERESTED IN MAINTAINING RELATIONSHIP WITH THEIR CLIENT!!!! You are lucky if everything goes smooth, if you come across any issue, that is it you are stuck with them.