My withdrawals have been frozen for 30 days with no explanation. There’s been zero communication—no phone number, live chat, or any way to get proper information. I’ve sent multiple emails, but none have been answered. It feels like yet another crypto exchange that cares only about raking in fees and making money, with no regard for customer service. Their advisors are terrible, constantly pressuring me to invest more, even though I’m losing. They refuse to let me withdraw and even threaten that I’ll lose everything if I don’t add more funds to keep the account active. Thankfully, Seekrail.cOM stepped in and made it possible to recover all my money, including the profits. Without them, I wouldn’t have been able to withdraw a single dollar.