Due to their glitch on the website transaction/ order appeared not processed. It was a 404 page after clicking pay. This would make any person assume it didn’t go through. Also no one diste order confirmation email so even more reasons to assume it didn’t go through. It addition I used a card which didn’t have a transaction showing. Went ahead and made a sublimate order ( removing two items) and processed again and this time all was okay. In the morning I woke up to two emails on orders and also on two different bank accounts. Other stories and klarna save your bank details and by the looks of things if one card doesn’t go through they somehow decide to attend to other cards of your previously used. Surely this is against the law as it has not been authorised for you to do. Due to their own glitch now I’m with two orders. I contacted support imediately within 24hrs and on Facebook they told me I can sod off they won’t be doing anything but sending to me both. On emails they are ignoring me with zero response. Other stories in Europe are scamming people but in Uk they are actually ok. It’s disgusting behaviour and you just lost a customer not that you care.