Don't use this service. I had two packages from different companies that showed up and everything was fine. However, the third package never arrived, and Stowfly took no responsibility. The location could never find it, despite massive efforts on my part, even searching nearby buildings. USPS said it was delivered and washed their hands of it too, after investigation. Stowfly suggested they could help, but I sent dozens of emails to them over 6 months or so. Every time they said they would send it to their insurance team or similar, and I wouldn't hear from them for a month or two, only continuing the discussion when I finally prompted them again. Essentially they are a scam, and I am certain have absolutely no intention of helping anyone if anything goes wrong. Stowfly even lied, stating that the owners of the store had gone to the building next door to see if the package was there. The owners are legendarily grumpy, and would absolutely never do anything of the sort. It is a locked residential building anyway, and I had to wait an hour for someone to come out of it so that I could even check for the package. No way the convenience store people did that. Their care factor is zero, but probably still higher than Stowfly's. Avoid this company and find another way of sorting it your packages. I am the one who lost money, and didn't get my goods, and despite Stowfly supposedly having insurance, they simply washed their hands of any responsibility, as did everyone else. I'm sure Stowfly will reply, making a show of how I could contact them for some resolution, but I am long past believing anything that they say.