I was told I was getting the quantum infrared steam straightener a 500 straightener when I got home I read reviews and how people got bait and switch scam I ran to get mine out of the box and it is a plan straightener. Just like everyone said SCAMMED I’m so disappointed in this company and just like everyone else receipt says no refund no exchange no warranty!! The lady said full refund if not satisfied exchange if anything ever goes wrong and look how good your curls come out from the steam !!!! What steam when got a plan straightener for rip off price🤬 my husband said go have them do your hair with the one you just bought what good would that have done when receipt says NO REFUND no one should ever buy your products