I ordered my sandals on the 10th May, and went on line to track the order on the 14th May, it stated the order was "being processed". So I phoned in to question the delay to be told they would call be me back. I heard nothing, not even an email or an attempt to ring me. Went back on line Friday night to track the order to see that the order had changed "to out for delivery". Still nothing received today, I think they could have walked themselves to my house by now. Checked on line last night to see the "order complete"! I had not received anything. Rang in again today, to be told the shoes were out of stock. Hopefully it won't take that long to receive my refund! I have to give you one star as cant write a review otherwise, you don't really deserve that!