I recently purchased an item of Scottish militaria, a dirk, from them which they described as pre 1800 but when I received the item found that the knife and fork which fit into the scabbard were modern replacements. This was not mentioned in the description on their listings, as they have someone who they describe as a militaria expert on their staff this should have been mentioned. After sending them a number of e-mails, which were not all replied to, and an image of the items in question, and offering to send the item back to verify my concerns they were not the least bit helpful stating that sending it back would not achieve anything. I see the profile of their head auctioneer mentions he "is passionate about providing excellent service" which is a load of nonsense ! I will never use them again, they are more interested in making money and certainly not interested in customer service and satisfaction.