I appreciate I placed the order over the Xmas period but the feedback has been quite poor and largely incorrect. I was informed of a tracking reference on the 27th for DPD NEXT WORKING DAY. I've received no updates since which is unusual as DPD usually text a delivery window in advance. I have checked and the tracking reference is a Royal Mail one with 4 random preceding characters. Their tracking is abysmal and the only update is "It's on its way". So DPD "next working day" was yesterday and this tracking claims the item is still in Greenford Mail Centre so it hasn't even made its way outside of London yet. The issue is poor communication setting false expectation.