Hello and Happy Holidays! The shirt that I ordered looks great and just like it was pictured on the website! It also arrived in San Francisco from London very quickly via DHL. The difficulty was in trying to retrieve the package from DHL here in San Francisco. This took another several days and at least six phone calls to customer service. The first attempt at delivery to my apartment on December 14 failed because I was not home at the time, and the driver could not enter the building to leave it anywhere safe. I then redirected the package to a friend's shop which is open from 11am-7pm and an attempt to deliver was made the next day at 10:30am, before the shop was open. I then called DHL back and had the package held for me to pick up on December 16, but it was mistakenly put on another delivery truck by the driver. I received an alert at 6:30 pm on December 17 saying that a delivery attempt was made and the package was refused. This was not true because I immediately called my friend at his shop to find out that DHL had NOT been there trying to deliver my package. So I called customer service again and the package was finally held for me to pick up today, December 19, all the way across town at DHL. Considering that I spent almost $15 dollars for shipping, that was a lot of extra effort caused by mistakes made by DHL. It would be great if I can get a refund on the shipping charges. Is there a way for that to happen? Thanks!