The iPad is exactly as described, and I appreciated you letting me know about the scratch on the back prior to shipment. It works well exactly like it should, so value for money is good. The Kensington case is a disappointment (but you get what you pay for) in that the sticky pad doesn't hold the iPad securely once it gets to room temperature. So I have a spare if anyone wants one, as I purchased 2, by mistake. The charging cable as supplied has an intermittent fault and I had to buy one from an outlet before I could charge the iPad. Delivery was absolutely excellent, the delivery was almost to the minute. Would I buy from you and recommend you YES I certainly would. THIS IS A FOLLOW UP TO MY FIRST REVIEW.... WHAT AN EXCELLENT COMPANY,I MADE THEM AWARE VIA EMAIL ABOUT MY REVIEW AND WITHIN LESS THAN 30 MINUTES EVERYTHING WAS RESOLVED, WITH A NEW PRODUCT ON ITS WAY. EXCEPTIONAL SERVICE, MY STAR RATING IS NOW INCREASED AND ALL I CAN ADD IS IF THIS IS THE TYPE OF SERVICE THAT IS OFFERED TO ALL OF ITS CUSTOMERS, THEN THIS IS THE COMPANY TO BUY FROM. THANK YOU JORDAN FOR YOUR MOST KIND ATTENTION AND GENEROUS RESOLUTION. ALL OF THE VERY BEST TO YOU AND YOUR 5+* COMPANY. BUY FROM THESE GUYS YOU WONT BE DISAPPOINTED !!!!!!!!!!