Terrible service and customer care. Was misled (lied to) about getting replacement TV after the first one was delivered but damaged....items are delivered by Courier but have no additional protective packaging to avoid damage in Transit.Customer care give you false information about quantities. I was told don't worry we will send you out a replacement TV as soon as we receive the damaged TV back despite me pointing out no more were showing on line the reply was " don't worry we have hundreds in stock" most alarmingly though that people considering to buy from this company they offered me the same damaged TV that clearly looked to have been dropped for a £20 reduction....the TV should of been scrapped and not tried to be re-sold again. If I knew this was the type of thing they are happy to do to customers I wouldn't of touched them with a barge pole in the first place.....buyer beware!