The plant arrived wrapped in paper with some potting medium. After unwrapping I found lots of damaged leaves and several broken stems. I cleaned off most of the soil and removed the damaged leaves and stems. Then I placed the plant and most of the soil, that it came with, in a pot and watered it. The next day I checked it and it looked better, I then waited 2 more days and removed some more leaves and stems that looked like they wouldn't make it. Now it's about half the size it maybe was, but I think what is left will survive. I will just have to wait and see.