Absolutely horrified by the deterioration in the standards if this company. I have booked cottages through them for years and will never use them again. We stayed in Shrimpers cottage in Southwold. On arrival, not only has the shower and toilet are not been cleaned but there was actual mould growing in and around the shower. After waiting for 3/4 hour to get through to someone in the phone, I was informed that I would have to email the resolutions team. It took 8 days to receive a response and a further 7 to respond to my next email. DO NOT USE THIS COMPANY!
3 years ago
Suffolk Secrets has a
1.4
average rating
from
46
reviews
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