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Anonymous
As others have described, very poor customer service, phones are not answered, problems are not resolved, refunds for stays in properties which are dirty & in poor states (e.g. 10b South Green, Southwold which is categorised as a 4 star property) are impossible to secure. Utterly disgraceful. It is a terrible shame that owners are still placing their properties with Suffolk Secrets. We strongly advise against using them at all.
2 years ago
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Suffolk Secrets has a 1.4 average rating from 46 reviews

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Alice, Customer Support

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